Please review the following basic terms that govern your use and purchase of products from Jill Duzan, LLC. Please note that your purchase of Jill Duzan, LLC constitutes your agreement to follow and be bound by those terms (the “Agreement”).

DESIGN

UNIQUE DESIGN:  All original Jill Duzan designs are unique and created to be beautiful, one-of-a-kind, exotic and classic jewelry pieces. Semi precious stones, pearls, silver and other materials may vary from each reproduced design but will be very similar in overall concept to the original. The design style, proportion and size/color will always go through our quality design review to meet the Jill Duzan high standards.

AVAILABILITY:  Many of the designs are one-of-a-kind and uniquely made; quantity and stock is available on a per-item basis. If for any reason an item is no longer available, you will be notified immediately. You will be given the option of a refund or a substitution for another like-priced item.

QUALITY OF GOODS:  All goods that we offer are of the highest quality and are artfully designed and handcrafted by Jill Duzan, LLC. We will restring your broken jewelry without any charge to you if there is a defect in its construction. Please attempt to find all of the pieces and send it to us for restringing. There may be a minimal charge if several pieces need to be replaced. If certain stones or details are no longer available, it is up to the discretion of Jill Duzan, LLC to substitute the lost or broken piece with something else. The quality and design of the piece will not be compromised with the substitution. Contact us immediately to make arrangements to have your piece fixed, as we want you to have it back as soon as possible!



CUSTOM

Custom designs are available upon request. This will include consultations with the designer via phone or internet to determine style and design direction. This can also include many personal details such as birthstones or symbolic details to make your jewelry even more personal. Special occasions such as weddings, birthdays, anniversaries, holidays and “just because” are many of the ways to remember that special day with Jill Duzan custom designed jewelry.



COPYRIGHT

All Jill Duzan, LLC (also known as JD) designs and images are copy written and protected under the law.



PURCHASE

PRICING:  The prices are quoted in U.S. Dollars and are valid and effective only in the United States and Canada.

FORMS OF PAYMENT:  Jill Duzan, LLC accepts Pay Pal, Visa and MasterCard. Please be sure to provide your exact billing address and telephone number (this is the address and phone number your business or credit card bank has on file for you). Incorrect information may cause a delay in processing your order.

DEPOSIT:  A 50% deposit will be required on all standard and custom orders with the balance due before delivery.



GIFT ORDERS AND CERTIFICATES

We offer gift certificates in your choice of denominations. Please email customer service info@jillduzan.com to order. Along with the gift certificate, we will include a personalized message on a signature gift card.



DELIVERY & RETURN

SHIPPING/DELIVERY:  Every Jill Duzan piece is made by hand. If an item is out of stock, we will inform you within with a projected delivery and shipping date.

RETURN POLICY:  If you are not completely satisfied with your purchase for any reason, return your product within 5 business days and we'll refund your money.



OTHER

GENERAL:  Jill Duzan, LLC may from time to time change the terms. Your use of our product of any such change constitutes your agreement to follow and be bound by the terms as changed.

WEBSITE CONTENT:  Unless otherwise noted, all materials, including images, illustrations, designs, photographs and written and other materials that appear as part of this Site are copyrights, trademarks and/or other intellectual properties owned, controlled or licensed by or to Jill Duzan, LLC.

LINKS TO OTHER WEB SITES AND SERVICES:  To the extent that JillDuzan.com contains links to outside services and resources, the availability and content of which Jill Duzan, LLC does not control, any concerns regarding any such service or resource, or any link thereto, should be directed to the particular outside service or resource.

INACCURACY DISCLAIMER:  From time to time there may be information on JillDuzan.com that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions and pricing. We reserve the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice. We apologize for any inconvenience this may cause you.

INDEMNIFICATION:  You agree to defend, indemnify and hold Jill Duzan, LLC harmless from and against any and all claims, damages, costs and expenses, including attorneys' fees, arising from or related to your use of this product.